Customer Referral Information

What’s in it for you?

We will pay a Customer Referral Bonus to any active employee who refers a customer contact name (with contact info) leading to a new business sale within one (1) year of submission. The bonus will be contingent on meeting the conditions listed below.

Bonus

  • $500 per truck up to a maximum of $5,000 per new customer or new customer site, paid after start-up and a signed contract

Required Information

The customer referral form must include all the following:

DO NOT SEND any referrals directly to any member of the sales team.

Only referrals submitted to www.lazerlogistics.com/referral are eligible

Optional: Additional information about the potential customer is very helpful (e.g. incumbent, # of trucks, etc.)

If you have any questions, please contact CustomerReferral@LazerLogistics.com.

Thank you! We look forward to hearing from you!

Sheryl Franklin
Chief Commercial Officer

• • •

FAQs

Can I use one form for multiple referrals?

  • No. Each customer referral must have its own form.
  • One customer and customer site per form.

Who can participate?

  • All non-commercial employees can participate.

What qualifies as a new customer?

  • A new customer is not currently being serviced or in discussion/negotiation with Lazer Logistics.

What qualifies as a new customer site?

  • A new customer site is a site that we do not currently serve (and we are not in discussion/negotiation), even if the parent customer is already active and established. The bonus will only be awarded to the submitted site.

How long is my entry eligible for consideration if accepted?

  • One (1) year from submission.

What are the requirements for submission?

  • The referring employee must be an active employee.
  • The new customer and/or customer site must meet the above definition.
  • The customer contact name, email, and number must be valid.
  • The referral must be made through the online referral form at www.lazerlogistics.com/referral.

How much will I get paid?

  • $500 per truck up to a maximum of $5,000 per new customer or new customer site, paid after start-up and a signed contract.

What if more than one employee submits the same information?

  • Only the first active employee to refer a particular customer will be paid the Customer Referral Bonus based on a completed online referral by email date and time submission to www.lazerlogistics.com/referral.

What happens after I submit my referral?

  • Upon receiving the form, a sales team member will check to see if we already have the information in Salesforce.
  • If the company name and/or contact is already in the Salesforce database and active, the referral will not be eligible and rejected
  • The referral will be eligible and accepted for review if the company name and/or contact do not exist in the Salesforce database.
  • You will be notified within 30 days whether the referral is rejected or accepted.

If my referral is accepted, when do I get paid?

  • If your referral is accepted, your lead will be assigned to a sales team member to begin working on the opportunity.
  • The referral bonus is paid only on qualified leads that convert to new business after the start-up process and a signed contract.
  • Payment will be distributed within 30 days of the start-up process and the signed contract.

How will I know if my accepted referral led to new business?

  • You will be contacted via email.

I submitted my referral to a sales manager, which led to new business. Why didn’t I get a referral bonus?

What happens if I submit my referral before the program’s re-launch?

  • All referrals will be resolved appropriately and consistent with the terms of the re-launched program.
  • In any disputes, the Chief Commercial Officer will make all final decisions.

If you have any questions, please contact CustomerReferral@LazerLogistics.com.

Note: All terms of this program are subject to change.